Information for Clients | Botanic Psychology | Adelaide Psychology treatment for Individuals and Couples

What does Psychological Therapy involve?

Essentially, psychological therapy involves making changes within ourselves that lead to greater balance and wellbeing.  We might be changing how we relate to ourselves or a situation, shifting our approach or attitude, or learning better ways to support ourselves.  

Therapy also involves courage. It can be daunting to contact a counsellor or psychologist, or to consider sharing your innermost thoughts with a complete stranger. Arriving at a place where you wish to do so may have taken some time. Therapy can be inconvenient, challenging and painful, and its crucial that you find a therapist that you feel comfortable with. The most important part of therapy is a safe, open and respectful relationship between you and your therapist. 

What happens in therapy?

At Botanic Psychology the first session is longer so that there is time to get to know one another, and work out what approach may be most effective for you. We explore what prompted you to make an appointment (and it can be helpful if you consider this before you arrive), and the issues that are important or of concern for you at the moment. This information informs your therapist about what is occurring from your perspective, and how best to respond.

Usually we discuss some therapeutic ideas in that first session. In subsequent sessions we work out how to approach the issue(s) in a way that you feel comfortable with.  We regularly check your progress to make sure that therapy is effective, and heading in the direction you wish to go. 

All services are provided in accordance with the Australian Psychological Society Code of Ethics and Professional Practice, and the Charter for Clients of Psychologists.  

How many sessions will I need?

It is difficult to predict how long an issue may take to resolve. Research suggests that if a problem is mild to moderate in severity, it may take between 4 to 10 sessions to see a lasting improvement.  In cases where the difficulty is severe or has been occurring over a long period, it may take considerably longer than this.  Some people prefer to work on their emotional development over a long period of time. Alternatively, when the issue is defined, such as seeking clarity about a problem or decision, only one or two sessions may be necessary. 

Its important to remember that you will get better results from therapy if you take an active part in the process. To integrate what you learn in therapy into your life, your therapist may suggest things such as reading a book, reflecting on an area of your life, practicing new behaviours or taking action toward a specific goal.   


You do not need a referral to make an appointment with a psychologist.  You can simply ring and make an appointment. 

However to receive a Medicare rebate you will need to consult your GP or psychiatrist and obtain a Mental Health Care Plan before the session.  This does not prevent you from making your first appointment, but you will not be able to claim a (Medicare) rebate for that session.  

Please note that we do not accept referrals for Motor Vehicle Claims or WorkCover. 

Appointment times | Botanic Psychology


Appointments are available in person or by Skype on Monday, Tuesday and Wednesday of each week.               

A limited number of after hours appointments are available on Tuesday and Wednesday if required, and are charged at the after hours rate. 

To make an appointment or for any other enquiry, please phone Fiona on 0433 004 151, or contact us via email at

If the practice is unattended, please do leave a message and we will return your call within one business day.


Full payment is required at the time of the session.  We do not bulk bill.

We accept payment via direct deposit, EFTPOS and Visa or MasterCard payments.  Sorry - no AMEX or Diners Club, and we do not accept cash. 

There is a HICAPS Machine at the practice, and Medicare or Private Health Care Rebates can be processed on the spot.  

To process a Medicare rebate please bring your Medicare Card and a bankcard with a savings or cheque account attached to it. Rebates are usually credited to your account within 24 hours.

To claim through your Private Health Care fund, please bring your private health card with you.  Please note that it is not possible to claim the gap between the session fee and a Medicare rebate using your Private Health fund. 

Electronic Funds Transfer is available for clients who have their appointments via Skype. Skype sessions are not eligible for a Medicare rebate, however Private Health Care rebates do apply.

Cancellation Policy

Botanic Psychology provides an SMS reminder of your session time 1 to 2 days prior to the appointment as a courtesy. Please ensure you also record the appointment time in your diary or calendar, as it remains your responsibility to remember your appointment. We require 48 business-hours notice if you wish to cancel or change your session. Your session has been reserved for you, and by providing notice you allow another client to take advantage of that session.  Where 48 business-hours notice is not provided, a 50% cancellation fee will be billed to you. 


Please note that this practice cannot provide unscheduled emergency care. 

If you are in South Australia and require emergency mental health support, and particularly if you or someone close to your feels suicidal, please call Mental Health Triage on 13 14 65.  You may also call the Police on 000, or attend the emergency department at your nearest hospital.

A number of appointments are reserved each week for exisiting clients who may need them at short notice. Please let us know straight away if this occurs and every effort will be made to support you.  In the meantime, if the situation is urgent, phone Mental Health Triage immediately.